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Texas Savings & Mortgage Lending Department Complaint Information
The Pioneer Bank SSB is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending.  Any consumer wishing to file a complaint against the Pioneer Bank SSB should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below:

In person or by mail: 2601 North Lamar Blvd, Suite 201, Austin, TX 78705-4294

Telephone No.: (877) 276-5550

Fax No.: (512) 936-2003             

Or via electronic submission via the Department's website at: http://www.sml.texas.gov/consumerinformation/tdsml_consumer_complaints.html