FAQs

Pioneer Customer Support

2025-06-10T11:27:37-06:00June 10th, 2025|

For assistance with your Pioneer Bank Accounts, please utilize the following Customer Support Options: 800-624-5200 https://pioneer.bank/contact-pioneer-bank/ Pioneer Bank Privacy Policy Relay Network Privacy Policy

What if I never received the SMS that was sent to me?

2025-06-10T11:28:26-06:00May 15th, 2025|

Please contact our Customer Care line at 800-624-5203 to confirm the mobile number we have on file for you is correct. Please know that some mobile phones and carriers suppress SMS text messages from short codes. Please confirm the settings on your phone allow for short code notifications. If you are having difficulty locating

Is there a cost to this service?

2025-06-10T11:28:57-06:00May 15th, 2025|

The service is free, but depending on your mobile plan, standard message and data rates may apply. Message & Data Rates may apply disclaimer is included with every SMS text message. You have the ability, to opt out by replying STOP to any text message.

What are the benefits of this service?

2025-06-10T11:29:03-06:00May 15th, 2025|

This is the fastest and easiest way to stay on top of your most important communications. This complimentary service helps you stay informed and get things done quickly and easily. Pioneer Bank will notify you with a text when you have important account or product-related messages that need your attention. This is a web-based

What is this service?

2025-06-10T11:29:09-06:00May 15th, 2025|

This is a free1, secure and personalized mobile communication tool, providing you relevant information about your account and other educational content. When you are connected to the free1 service, a personal message feed will be automatically created for you. An SMS text message from 68933 (that’s Pioneer Bank!) will be sent to your mobile

Building a Home

2019-03-08T10:59:22-07:00March 8th, 2019|

Building a home doesn't have to be overwhelming.  Knowing what to expect will help simplify the process. Your builder will have scheduled draw payments for completed work You will have periodic inspections of the home as it is being built To know your budget, you should contact a lender below about construction

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