Around the clock access, every day of the year
- Current balance information
- Interest information
- Most recent deposits
- Most recent withdrawals
- Last five (5) checks to clear your checking or money market account
- Maturity information on your Certificate of Deposit or IRA
- Transfer funds
- Privacy and convenience, call from anywhere
- Free service, absolutely no charge, not matter how often you use it
- No waiting, your call immediately goes to the information you request
All you need:
- A touch-tone phone
- Your account number
- The last four digits of your Social Security number
Simply call your location’s 24-hour phone banking services line and a recorded message will help you every step of the way. You will be prompted to enter your account number. If you need account number assistance, contact your local branch. Next, you will be asked to enter your PIN (Personal Identification Number). The first time you call you will be asked to enter the last four digits of your Social Security number (this must be the primary SS# that is listed on the account signature card). Then, you will be asked to enter a permanent four digit PIN number of your choice. You may want to use the same PIN for all your accounts. You are the only person who knows your PIN, so please keep it secure.
INQUIRE ON ACCOUNT | Press 1 | ||
Checking and Money Market | Press 1 | ||
Current Balance | Press 1 | ||
Verify Deposits | Press 2 | ||
Verify Check Withdrawals | Press 3 | ||
Specific Check Information | Press 4 | ||
Verify Withdrawals | Press 5 | ||
Interest Earned | Press 6 | ||
Savings | Press 2 | ||
Current Balance | Press 1 | ||
Verify Deposits | Press 2 | ||
Verify Withdrawals | Press 3 | ||
Interest Earned | Press 4 | ||
Certificates of Deposit or IRA | Press 3 | ||
Current Balance | Press 1 | ||
Interest Earned | Press 2 | ||
Rate and Maturity Date | Press 3 | ||
Consumer or Installment Loan | Press 4 | ||
Commercial Loan | Press 5 | ||
TRANSFER FUNDS | Press 2 | ||
Transfer from Checking | Press 1 | ||
Transfer from Savings | Press 2 | ||
PIN NUMBER CHANGES | Press 3 | ||
Checking or Money Market | Press 1 | ||
Savings | Press 2 | ||
Certificate of Deposit or IRA | Press 3 | ||
Consumer or Installment Loan | Press 4 | ||
Commercial Loan | Press 5 |
Choose your location’s 24 Hour Phone Banking Service phone number below:
Alamogordo
(575) 439-6058
Carlsbad
(575) 885-7471
Hobbs
(575) 391-5845
Las Cruces
(575) 532-7575
Roswell
(575) 627-4400
Ruidoso
(575) 258-6522