Routing Number: 312270463
If you need customer support, please call 1.800.624.5200 Serving New Mexico | support@pioneer.bankWe want to inform our customers about a defect identified in a recent content update for Windows hosts worldwide. Please note, this is not a security incident or cyberattack. The issue has been identified and isolated, and a fix has been deployed. We do not expect customers to experience issues, but if you do,
We have been alerted by our customers there is a phone scam targeting you. If you receive a text that looks like this: DO NOT CALL THE NUMBER! Pioneer Bank will NEVER ask for your full card number, Social Security, the security code listed on the back of your card, or PIN
Your financial security is important to Pioneer Bank. Please be aware of phishing attempts that contain fraudulent information, such as a subject line of 'Payment on Hold'. Pioneer Bank will never send unsolicited emails asking for money or sensitive personal information with links. Pioneer Bank would never contact you asking for personal details, such
If you are having trouble logging in to Online Banking in a web browser - and see the "spinning wheel of death" - please try these fixes before you call our Call Center for assistance. We are finding that many customers have issues but it is browser-related.: Try a different browser. If you are
At Pioneer Bank, the safety of our Team Members and customers is first and foremost. With the New Mexico Stay at Home mandate, we are able to solve most of your issues with your financial services remotely. With your help, we can get through this crisis while staying safe and well. Please use our
The IRS has issued warnings about the Coronavirus-related scams; watch out for schemes tied to economic impact payments. Never provide personal financial information, including your Social Security number, account numbers or passwords, over the phone or the Internet if you did not initiate the contact. The IRS reminds taxpayers that scammers may: Emphasize the
At Pioneer Bank we are doing everything we can to protect our Team Members and the public to combat COVID-19. We are practicing safe hygiene, social distancing, work from home, and more. We also understand the need to provide you with the services you need without interruption. We know your schedules and time with
We love Team Pioneer! These are the faces of our amazing team members who continue to come to work daily to be sure your financial needs are met. We are doing everything we can to provide our communities with necessary services, while still protecting our families and customers from the spread of COVID-19. We
The State of New Mexico has deemed banking an 'essential service'. Pioneer Bank would like to let our customers know that although we are taking steps to protect our Team Members and the public from COVID-19, we are not planning on closing our branches. We will continue to offer our services through our extended
Pioneer Bank has become aware of a telephone fraud scam that our customers should be aware of. If you receive a phone call from someone explaining they have your government issued check and request your bank account information to deposit it, please do not provide this. You should never provide your account information or
